Careers

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General Application Process

Aberdeen Positions

  • Hiring
  • Accepting Applications
  • Closed

Video Engineer/Transcoding Specialist

Responsibilities:

  • Set up and develop procedures for a Rhozet Work Flow/Carbon Coder and Telestream Flip Factory/Vantage transcoding farm
  • Prepare for, execute, and confirm completion of many compression tasks per day
  • Track encoding among different software and hardware-based compression platforms
  • Encoding of video content into TV Broadcast and web specifications
  • Take the lead on resolving issues in video/audio quality that affect encodability
  • Encode to multiple codecs/bitrates
  • Facilitate content providers in their encoding and delivery process
  • Assist in software and hardware support for Operations team
  • Recommend content process improvements
  • Adhering to strict content security guidelines for all assets

Requirements:

  • Bachelor's degree or equivalent education
  • 2-4 years of video compression experience
  • Real-world experience working cooperatively and effectively in a team environment.
  • Understanding of the QuickTime, DirectShow, and Video for Windows media architectures. Specifically: moving content between them as well as between operating systems (Windows XP and Mac OS X).
  • Understanding of various video codecs and containers (WMV9/VC-1, H.264, DV25, MPEG 2 PS & TS, .GXF, .LXF, .MXF, .MOV)
  • Familiarity with batch encoding and watch folders.
  • Understanding of progressive and interlaced source formats and conversion techniques such as de-interlacing and inverse telecine.

Also desirable:

  • Experience in closed captioning
  • Familiarity with what's possible and what's practical in terms of audio and video quality among different customer-facing content delivery schemes: Digital broadcast (ATSC), digital cable (including CableLabs VOD), satellite (DBS), DVD, HD DVD / Blu-ray, broadband (Movielink, CinemaNow, Vongo, AOL In2TV), etc.
  • Understanding of video capture, encoding, and archiving workflows
  • Knowledge of ASF buffer size and WMV keyframe interval to successful WMV encoding
  • Knowledge of MXF for metadata + asset archiving and interchange
  • Ability to use a waveform monitor/vectorscope
  • Basic familiarity of software analytics for compression to judge content quality. Extra bonus for familiarity with Inlet Semaphore or HP/Tektronix gear.
  • Ability to foresee encoding automation as a wave of opportunity that you can ride.
  • Focus on designing or evolving workflows to enable scalability and automation while maintaining quality.
  • Attention to detail in the midst of multiple time pressures and incoming source quality variability.
  • Can describe the differences in video and audio quality among your cable, satellite, and internet VOD providers.
  • Have excellent vision (with corrective lenses if necessary). This includes being able to accurately differentiate between the full visible color gamut and see 20/20 without any eye conditions that mar your ability to resolve detail across your entire field of vision.
  • Have little or no hearing loss (and be able to resolve sound characteristics such as surround/stereo/mono source material and in-phase/out-of-phase sound).
  • Work effectively in a seated position for long periods of time with lots of near-field monitor viewing.
  • Consent to a background criminal check and credit check.
  • Have the ability to be present for occasional weekend or off-shift work.

Location: Rancho Santa Margarita, CA

Compensation: $50,000 plus depending on experience PT or FT

Sales Account Executive

You will be selling to businesses our live- and post-production closed captioning and multi-language subtitling services during business hours (7:30am-4:30pm for at least the first year).

Position Summary:

  • Seeking a Sales Account Executive (inside sales, B2B) to join our growing sales team. Heavy phone and computer use.
  • Focus is on Christian television program producers, government agencies and educational institutions, corporations, & post-production houses.
  • No restrictions on sales territory—national and international
  • Database with thousands of leads provided.
  • Emphasis will be placed upon the ability to consistently make your target amount of phone calls daily, develop relationships with potential and current clients, and close sales.

Job Responsibilities:

  • Study, learn and understand the technical aspects and solutions of closed captioning & subtitling
  • Make around 60-100 sales calls a day – 90 min+ of actual phone time per day.
  • Solicit and provide captioning & subtitling solutions to prospective clients
  • Build a strong network of new business contacts and develop long-term, repeat business relationships.
  • Understand Aberdeen's values and develop solutions that best meet customers' needs and budgets
  • Composition of proposals specific to each client and their respective projects.
  • Close sales & follow-up in a professional manner

Qualifications/Skill set: (DO NOT APPLY if you do not possess the following requirements)

  • Must be technically savvy and be able to completely understand a technically-based product and workflow. You will be responsible for providing a technical solution based on the clients video editing/file based workflow.
  • You need to be a "thinker" and be able to provide the best TECHNICAL solution to prospective clients
  • You must have at least a BA or BS degree from an accredited university (NOT an online university).
  • A minimum of 2 years sales experience
  • Proven success and performance above peers
  • Ability to generate leads and close sales
  • Strong phone skills
  • Completely computer literate
  • Excellent relationship-development skills
  • A self-starter with a winning attitude and work ethic to succeed
  • Bilingual Spanish/English a plus.

Compensation:

  • Starting salary: $3,000 base /per month + bonuses & commission
  • Employee benefits—health insurance, 1-week paid vacation, 5 paid sick days, 7-8+ paid holidays, 401K plan
  • You will build a client base that typically has recurring projects or shows. There is a long lead time so you need to be a person with a 3-5 year perspective to building a sales career. – dependent upon sales ability and dedication to growing client base.
  • Here are estimated earnings per year:
    • Projected estimated earnings for 1st year: $36K – $48K
    • Projected estimated earnings for 2nd year: $48K – $60K
    • Projected estimated earnings for 3rd year: $60K – $75K
    • Projected estimated earnings for 4th year: $75K – $100K
    • Projected estimated earnings for 5th year: $100K +

English/Spanish Bilingual Transcriber/Voice/Writer/Caption Editor

Aberdeen Captioning is growing and we are looking for a Bilingual (English/Spanish) Transcriber/Voice Writer/Caption Editor to join our team. This position is a full-time, in-house position at our offices in Rancho Santa Margarita (South Orange County).

Job Requirements:

  • Bilingual and native in both English and Spanish.
  • Touch Type: a minimum of 45 words per minute (WPM)—you will be tested
  • Previous transcribing experience (stenographers accepted)
  • Thorough knowledge of English & Spanish Language Grammar and Punctuation
  • Ability to work in a tight-deadline environment—must be an effective and efficient worker
  • Detail oriented and multitasking ability
  • Excellent organizational skills
  • Proofing skills
  • Competency in Microsoft Office
  • Computer Saavy (Well above the average)
  • Internet research skills
  • Positive attitude, personable, self-motivated, and hardworking
  • Minimum level of Education: High School Diploma or GED. B.A./B.S. degree preferred, but not required.
  • Any other Foreign language fluency (especially written) a plus especially in the following language combinations (other languages are a plus as well, so please mention any foreign languages that you read, write, and speak): English/Spanish/French/German/Portuguese /Russian/Chinese/Japanese/Korean/Arabic)

Job Description:

  • Listening to and creating captions/subtitles for TV shows, movies, educational programs, corporate training videos and Christian-based/religious programming. At this time more English than Spanish.
  • To increase daily output of transcriptions, you will be trained also as a voice writer using our voice writing software
  • Transcribing video files (more English than Spanish) using a foot pedal (experienced stenographers also accepted)
  • Editing already-written transcripts for punctuation, grammar, and accuracy (both in English and Spanish)
  • Completing captioning and subtitling projects using captioning/subtitling software (no prior experience needed as you will be trained on how to use the software)
  • Successfully completing all tasks according to daily deadlines
  • Using information technology: Microsoft Office, Internet, and captioning/subtitling software program

Pay:

  • Starting at $12.00-$15.00/hr. Depends on experience and skill-set. Pay increase opportunities based upon performance.

Benefits:

  • Health insurance, 401K, vacation, sick pay, and paid holidays.

Application Process:

  • First *e-mail* your cover letter and resume (do not FAX). In the subject line of the e-mail please write: Your Name_Bilingual Caption Editor Opening.
  • Once your resume is reviewed and accepted, you will be e-mailed a transcription test. Upon completion of the test, you will be notified if you passed the test and if you will be invited for an interview. Without completion of the test, you will not be considered for employment. Please note, if you are not sent a test, your resume did not pass our review process, so please do not directly contact us for the test.

Assistant Office Manager/Jr. Caption Editor

Aberdeen Captioning is growing and we are looking for an Assistant Officer Manager/Jr. Caption Editor to join our team. This position is a full-time, in-house position at our offices in Rancho Santa Margarita (South Orange County).

Job Requirements:

  • Touch Type: a minimum of 45 words per minute (WPM)—you will be tested
  • Thorough knowledge of English Language Grammar and Punctuation
  • Ability to work in a tight-deadline environment—must be an effective and efficient worker
  • Very detail-oriented and multitasking ability
  • Fast-worker—can get tasks done quickly and well
  • Excellent organizational skills
  • Competency in Microsoft Office
  • Computer Saavy (Well above the average)
  • Positive attitude, personable, self-motivated, and hardworking
  • Minimum level of Education: High School Diploma or GED. B.A./B.S. degree preferred, but not required.

Job Description:

  • Assist the office manager in creating work orders, logging in and out projects, creating tape labels, preparing shipments, aid in scheduling of captioning projects, etc…
  • Doing captioning & subtitling importing and exporting tasks (using text & excel files to import into captioning software and export captioning files to client) You will be trained on how to do this, but requires concentration, attention to detail, and computer skills.
  • Listening to and creating captions/subtitles for TV shows, movies, educational programs, corporate training videos and Christian-based/religious programming.
  • Editing already-written transcripts for punctuation, grammar, and accuracy Completing captioning and subtitling projects using captioning/subtitling software (no prior experience needed as you will be trained on how to use the software)
  • Successfully completing all tasks according to daily deadlines
  • Using information technology: Microsoft Office, Internet, and captioning/subtitling software program

Pay:

  • Starting at $12.00-$15.00/hr. Depends on experience and skill-set.
  • Pay increase opportunities based upon performance.

Benefits:

  • Health insurance, 401K, vacation, sick pay, and paid holidays.

Application Process:

  • First *e-mail* your cover letter and resume (do not FAX). In the subject line of the e-mail please write: Your Name_Asst. Office Manager/Jr. Caption Editor
  • Once your resume is reviewed and accepted, you will be e-mailed a transcription test. Upon completion of the test, you will be notified if you passed the test and if you will be invited for an interview. Without completion of the test, you will not be considered for employment. Please note, if you are not sent a test, your resume did not pass our review process, so please do not directly contact us for the test.

Real-time Captioner

Aberdeen Captioning is looking for top-of-the-line real-time captioners who are both trained and experienced in the closed-captioning industry.

Job Description:

  • Captions live or live-to-tape programming on a freelance/subcontract basis
  • Much, but not all, of the programming is Christian based
  • This is a contracted position

Job Requirements:

  • Must have a speed of 180-220 WPM
  • Must have Bible/Christian terminology or be willing to generate. For an extensive list of words, see: http://www.studylight.org
  • Must have real-time closed-captioning software
  • Must have two computers; one for backup
  • Must have three phone lines; one may be a cell phone if it works at home
  • Must be on time, follow directions, responsible, and open to feedback

Application Process:

  • E-mail a job-related resume highlighting related education and job experience to send e-mail
  • If you are qualified, you will be contacted to schedule a mandatory real-time captioning test by dialing into our in-house encoder.
  • Upon passing the test with 98% accuracy, you will be contacted to discuss employment options.

Pay:

  • up to $75.00/hour

Transcriber

As Aberdeen continues to grow, we are always looking for the best and brightest transcribers to be a part of our post-production team.

Job Description:

  • Transcribes video clips for broadcast programming on a freelance/subcontract basis
  • This is a contracted work-from-home position

Job Requirements:

  • Must have excellent knowledge of English grammar, especially English punctuation
  • Must have excellent research skills to be able to research spellings of uncommon words, places, events, et cetera
  • Must be on time and return projects according to strict deadlines
  • Must be open to feedback and make immediate corrections
  • Must have a foot pedal, transcription software, and professional (ear-muff type) headphones and/or speakers. Headphones are preferred as subtleties are more easily heard.
  • Must have a computer with Windows Media Player and be able to download .wmv video files
  • Must be competent in converting word processing files
  • Must be willing to transcribe a variety of material, including Christian programming

Application Process:

  • E-mail a job-related resume highlighting related education and job experience to info@abercap.com
  • If you are qualified, you will be e-mailed instructions on how to complete Aberdeen's mandatory transcriber test
  • Upon passing the test, you will be contacted to discuss employment options

Pay:

  • $1.00-$1.50/per audio minute

Customer Services Representative/Administrative Assistant

Job Description:

  • Answers all incoming calls
  • Support sales and operational processes
  • Work with Outlook, Word and Excel
  • Follows up with clients on the telephone (no sales)
  • Completes administrative tasks, including outgoing FedEx and UPS shipments using their websites

Job Requirements:

  • High school diploma or GED required
  • Interface successfully with all levels of employees, customers and vendors
  • Be highly motivated and dependable with strong administrative skills
  • Customer-service focused
  • Strong verbal and written communication skills
  • Proficient in Microsoft Outlook, Word, and Excel
  • Must have a sharp attention to detail
  • Ideal candidate will have a positive attitude and be easy going and flexible

Application Process:

  • E-mail cover letter and resume to send email
  • If you are qualified, you will be contacted for an in-person interview

Pay:

  • $10.00-$15.00/hr, depending on experience

Caption Editor

Job Description:

  • Listening to TV shows, movies, educational programs, and Christian-based programming
  • Editing already-written transcripts for punctuation, grammar, and accuracy
  • Completing captioning projects using captioning software (no prior experience needed as you will be trained on how to use the software)
  • Work with broadcast decks and technical equipment (no prior experience needed as you will be trained on the use of the recording equipment)
  • Successfully completing all tasks according to daily deadlines
  • Using information technology: Microsoft Office, Internet, and captioning software program

Job Requirements:

  • Thorough knowledge of English grammar
  • Proofreading skills
  • Competency in Microsoft Office
  • Internet research skills
  • Detail oriented and multitasking ability
  • Excellent organizational skills
  • Technical aptitude
  • Excellent problem solving skills
  • Positive attitude, personable, self-motivated, and hardworking
  • Touch Type: 40 WPM
  • Minimum level of education: High school diploma or GED. College degree or college coursework in Microsoft Office and/or writing classes desired, but not required.

Application Process:

  • E-mail cover letter and resume to send email
  • If you are qualified, you will be contacted for an in-person interview

Pay:

  • Starting at $14.00-$18.00/hr DOE. Pay increase opportunities based upon performance.
  • Candidates possessing one or more of the following skills will receive an increase in starting pay:
  • Bilingual (Spanish/English) Note: To qualify, you must pass a Spanish Language Proficiency Test.
  • Transcribing ability (70 WPM +) Note: To qualify, you must first pass a transcription test.
  • Translation skills (English to Spanish / Spanish to English) Note: To qualify, a translation sample will be required.

Benefits:

  • Health insurance, vacation, sick pay, and paid holidays

Hours:

  • FT and PT available.
  • Early AM and late PM shifts available as well as 8:00 a.m. to 5:00 p.m. shifts.

Operations Administrator

Aberdeen Captioning is growing and we are looking for an Operations Administrator to join our team. This position is a full-time, in-house position at our offices in Rancho Santa Margarita (South Orange County). For more information about our company, visit our website at: http://www.abercap.com/ and read our blog at http://www.abercap.com/blog

Job Description:

  • Logging orders in and out in our CRM/ERP system and maintaining its functionality
  • Creating & maintaining all work orders and their folders
  • Maintaining FileCatalyst transfer system - File Transfer: incoming transcripts, caption files, videos, etc.
  • Creating work orders
  • Performing captioning & subtitling import/export tasks using captioning/subtitling software
  • Communicate with clients in regards to incoming digital videos, with transcribers/captioners in regard to timely file submission.
  • Assist Post-Production Operations Manager with scheduling
  • Support Aberdeen's daily operations, sales, and marketing
  • Using information technology: Microsoft Office, Internet, captioning and scheduling software, ERP/CRM software
  • Converting video files to different video formats as needed
  • Adapting to new technologies and versions of software
  • Successfully completing all tasks according to daily deadlines
  • Performing other administrative tasks as requested or required
  • Work overtime as necessary to meet workflow requirements
  • Ordering & maintaining all office supplies
  • Answering all incoming phone calls
  • Greet and assist any client, vendor or guest that comes to Aberdeen
  • Maintaining good relations with all clients
  • Collect mail daily from mailbox

Job Requirements:

Being extremely detailed oriented, computer savvy, and an excellent communicator are key qualities to be successful in this position. Here are some specifics needed:

  • Computer Skills: Word, Outlook, Excel, Internet Explorer, Office Tracker, Visual CRM, Visual ERP, Mac Caption, Caption Maker
  • Education/Experience Requirements: High School Diploma/GED and no prior experience required
  • Language Skills: Intermediate Skills — Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Skills: Minimum Skills — Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume and distance.
  • Reasoning Ability: Intermediate Skills — Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Pay:

  • Starting at $13.00-$17.00/hr. Depends on experience and skill-set.
  • Pay increase opportunities based upon performance.

Benefits:

  • Health insurance, vacation, sick pay, paid holidays, and 401K options.

Hours:

  • FT and PT available.
  • Early AM and late PM shifts available as well as 8:00 a.m. to 5:00 p.m. shifts.

Translator

Aberdeen Captioning is growing and we are always on the look-out for professional, freelance linguists to join our team. We especially look for translators with experience translating subtitles, subtitling videos using subtitle software, and translation for voice overs.

Job Requirements:

  • At least 5+ years experience as a professional translator
  • A University level degree, preferably in translation or a language-oriented program
  • Native in target language and fluent in source language